Terms of service

Terms of Service – House of Royal Scents
Welcome to House of Royal Scents. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. General Conditions
By using this website, you confirm that:
You are at least 18 years old or have permission from a legal guardian
You will not use our products for any illegal or unauthorized purpose
You agree not to violate any applicable laws and regulations
We reserve the right to refuse service to anyone at any time for any reason.
2. Products & Services
All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time
We make every effort to display products accurately, however:
Packaging and colours may vary slightly
Fragrance performance may differ based on individual body chemistry
3. Pricing & Payments
All prices are listed in South African Rand (ZAR)
We reserve the right to change pricing at any time without notice
Orders will only be processed once full payment is received
We are not responsible for pricing errors but will notify you if they occur
4. Order Acceptance & Cancellation
We reserve the right to accept or decline any order
Orders may be cancelled if:
Payment is not received
Fraud or unauthorized activity is suspected
There are stock availability issues
If your order is cancelled after payment, a full refund will be issued.
5. Shipping & Delivery
Delivery timelines are estimates and not guaranteed
We are not liable for delays caused by courier services or external factors
Risk of loss passes to the customer once the parcel has been handed to the courier
Please refer to our Shipping Policy for full details.
6. Returns & Refunds
All returns are governed by our Returns & Refund Policy
Opened or used products are not eligible for return
Claims must be submitted within the specified timeframes
7. Intellectual Property
All content on this website, including:
Logos
Images
Product descriptions
Branding
Is the property of House of Royal Scents and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
House of Royal Scents shall not be held liable for:
Any allergic reactions or sensitivities to products
Misuse of products
Indirect, incidental, or consequential damages arising from use of our website or products
Customers are responsible for reviewing product ingredients where applicable.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your data and ensuring secure transactions.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon being posted on the website.
11. Governing Law
These Terms of Service are governed by the laws of South Africa.
Any disputes will be subject to the jurisdiction of South African courts.
12. Contact Information
For any questions regarding these Terms, please contact:
📧 Email: houseofroyalscents1@gmail.com
📱 WhatsApp/Phone: 0679249877
By using our website and purchasing from us, you acknowledge that you have read, understood, and agreed to these Terms of Service.